Hue wouldn’t believe my Fuji X T-2 Mishap

“Experience is a good teacher, but she sends in terrific bills.”   —   Minna Antrim

My adventure with the Fuji X T-2 started almost a year ago. I use the word adventure deliberately because that has been my experience. I have read two books about how to set up and use the X T-2, but like much technology, all the books in the world often cannot prevent the unpredictable from happening.

What I am about to explain is not technically the fault of the camera and I have to admit that all errors of the sort I am about to explain are clearly on the shoulders of the user; ME. I am merely writing this article so that perhaps others can avoid the frustration and/or disappointment that such occurrences can cause.

OK, by now you are probably wondering “What happened already!”

I recently returned from a trip to Portugal and Spain and of course I could not wait to download my photos to my computer once I got home. Imagine my surprise when all the JPEGs I shot with the X T-2 had a strong magenta cast to them. I was amazed since I had just used the camera prior to the trip without any problems. I couldn’t figure out what went wrong.

Here is what the JPEGS looked like once imported into Lightroom:



I don’t do much international travel. Usually I am headed for landscapes in and around national parks or similar venues in the United States. When I do that, I often take a computer with me and each evening I download and review the files to double check that all is working as anticipated. I can then see if there is dirt on the lens or sensors and whether the settings are basically correct.

Since I would be with a group on this trip and I was concerned about securing a computer when it was not with me and traveling light, I decided to leave the computer at home.

There was another aspect that should have been a clue to me, but I didn’t pay enough attention to it. I was “lulled” into a sense of security.

Let me explain: When looking through the viewfinder (EVF), there was a color cast to the live view image. I ignored it under the assumption that I had inadvertently adjusted the live view setting and that the pictures would not be affected. In the X T-2 references, I read about adjusting the EVF Color so I thought (my bad again!) that I had adjusted the EVF color inadvertently. This was a clue that I should have investigated further.

What “lulled” me into this mindset was the knowledge that the white balance was set to AUTO so how bad could it be? When I would quickly look at the LCD, it wasn’t that obvious to me that there was a color shift.

So imagine my surprise or disbelief when I arrived home and downloaded the pictures and saw that every JPEG had this rather overwhelming magenta color. I was truly puzzled. Trying to correct the JPEGs in Lightroom was very difficult, but what saved me in this instance was shooting RAW plus JPEG. The RAW files, although the finder images showed the same cast, were rendered perfectly once developed in LR.

I tried searching on the Internet and through two books and the owner’s manual to see what the problem might have been. I was like a sailor lost at sea. I really didn’t know what I didn’t know. Thank goodness Fuji has an excellent support team. I called them and within five minutes I had the answer to my problem and learned how to avoid it in the future.

APPARENTLY one of my settings was accidentally changed so that the white balance, although set to AUTO, was manually altered to change the hue of the light when a photo was captured. Like much advanced technology, the X T-2 provides a multitude of choices and with choices comes the possibility of more user errors or “accidental” system changes.

This is what I learned after my call to the support center:



The right selector button (see arrow above) surrounding the rear menu botton is set to change white balance hue by default. There is no lock on this button so when removing the camera from the camera bag, pressing that function button launches an option to change the white balance default color. If not noticed the user can be into the indavertent change for two or three unintended presses before taking the next shot. If it happens when the camera is being placed into the bag and being turned off, it may go unnoticed.

Here is my Tenba bag with my cameras in it.



A closer look shows the arrow pointing to the area of the X T-2 where the selector button in question would be directly on the top side (see arrow below).



You can imagine how it was possible or perhaps probable that the selector button would be pressed when grabbing the camera to take it out of the bag for shooting which I did several times a day.

The technician at Fuji recommended that I change that partuclar function button to provide playback (a safe choice) which would remove that potential problem from my shooting workflow. Of course I also rebalanced the hue to the neutral position while I was making that change.

This was my fault for not knowing what options these buttons controlled and what pressing them can do. You can bet that I will be checking them all before my next shoot! Would it be better perhaps for these buttons to be undefined by default and allow the users to program them as they see fit once the camera arrives at their door?

Takeaways:

The Good:

I was shooting RAW plus JPEG which saved the pictures for me this time. I lost the ability to rely on the JPEGs for color reference, etc., but that was only a small price to pay (IMO) compared to what could have been.

I had a second camera with which I was much more familiar and I took “near duplicates” of the important shots so I had many more pictures to cover myself if the Fuji pics fell short. This goes back to my analog days of doing some professional gigs where I always had multiple cameras “just in case!”

The Bad:

I should have…

Spent more time and care assessing the photos via the LCD to check for color balance, sharpness, etc.

Understood the purpose of the function buttons before going out into the field. Interesting that I have been using it for several months and haven’t had this problem before.

Checked both cards in playback mode from time-to-time before getting home just to check on things.

Given more importance to taking my laptop with me. Perhaps this would have been the wiser thing, but I am still not certain about this one.

 

Overall, this was not a disaster and I did capture some nice shots. To paraphrase and borrow from an Oprah Winfrey quote:

“I am a photographer in process. I’m just trying like everybody else. I try to take every conflict, every experience, and learn from it. Life and photography is never dull.”

 
See more photography posts HERE and visit Jeff’s Instagram site HERE


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All original content on this blog is copyrighted by Jeffrey B. Ross with ALL Rights Reserved. While reference links back to JBRish.com are appreciated and encouraged, please acquire approval for any reproduction of original content from this website.

©Jeffrey B. Ross – 2018 – JBRish.com



Photography: The Fuji X-T2 has arrived (Strap and Lens)


The Fuji X-T2

Hello JBRish readers. I have to say that my postings may be somewhat limited over the next several weeks as my new Fuji X-T2 camera has arrived and I am dedicating myself to learn how to use it.

NOTE – My apologies to anyone who isn’t like me. I celebrate everyone who has a different learning style, but I am basically a concrete, sequential person. What that means is that I like to learn everything in a logical, step-by-step progression with details and with lots of reviewing. This is my story of how I am trying to improve my photography skills and learning how to use a professional level camera; the Fuji X T-2.

There are so many unboxing videos for all types of cameras out there. I am going to skip that part and get right down to what I consider to be the “nitty gritty.”

When you buy a modern digital camera, it really isn’t a camera. The word digital is the giveaway. It is a computer that takes pictures. One look at this piece of gear and you know you have something special in your hands. Something serious that demands your attention.

It is easy to be overwhelmed and I thought that perhaps it would be difficult for me to get up and running quickly without assistance. Manufacturers don’t provide owner’s manuals that are very thorough. I am not complaining. I understand that the camera industry today is quite competitive and that everything is being done to cut costs. Still, we need to learn how to use the gear the best way we can. The Internet is a good resource, but it is spotty and doesn’t always have the information needed.

Let me offer some words from one who has, as of now, been down the path before:

  • 1 – When you first get a new camera, unbox it in a clear area where everything can be laid out in front of you. There is usually a page in the owner’s manual that shows what is included in the box so take everything out of the package and review all items to make sure all the pieces are there.
  • 2 – Next, let’s talk about the camera strap! I generally don’t go in for fancy camera straps and I make do with the straps that come with the camera and use carabiners to keep things organized and to stop them from banging into each other. The strap that came with the X T-2 is a bit above par, but not exciting or extraordinary overall. If I decide later on that a different strap is needed, I will consider it at that point.

Here is a picture from the manual describing the final two steps explaining how to attach the strap to the camera:


Attach the camera strap
Picture courtesy of Fuji X T-2 Camera Manual, v.2.10

I may not be the smartest bulb on the tree (so to speak), but I really needed a bit more direction than the information in the manual to make sure that the strap is firmly and securely attached. Nobody wants their camera falling off of their body to go smashing to the ground.


As an example:
That piece of plastic in the middle (shown in the bottom frame), the one with the two square-ish sections with the bar in between appears to have “teeth” on one of the faces/sides when you are actually holding it. This doesn’t show in the picture. Do the “teeth” face inward or outward?

I found the video below which presents a pictorial explanation. Truth must be told, I had to watch the video three times to get it done exactly as they explain!

The next logical step after attaching the strap might be to attach the lens.

Here is the picture and description from the manual:


Attach the lens to the camera

Picture courtesy of Fuji X T-2 Camera Manual, v.2.10

The marks” to which they refer really cannot be seen well unless both the camera body cap and the rear cap from the lens are removed. Then, you need to line up the red dots and twist the the lens until you hear the click. It is not easy to discern the precise position using the graphics in the owners manual (IMHO).

One reason why users want to do this quickly is to prevent dust form getting on the sensor and thus leaving spots on the images. Do this in as dust-free environment as possible.

This was only the first few steps in getting started. We aren’t quite at the point where we get to take some pictures, at least not yet.

The story will continue…

To read more JBRish photography posts, click HERE!


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All original content on this blog is copyrighted by Jeffrey B. Ross with ALL Rights Reserved. While reference links back to JBRish.com are appreciated and encouraged, please acquire approval for any reproduction of original content from this website.

©Jeffrey B. Ross – 2017